1. The Terms and Conditions relate to the Woking FC’s Fan’s Man of the Match prize draws.
2. This competition is hosted by Synergize IT (The Company) with their registered office at Ash House, Fairfield Avenue, Staines, Middlesex, TW18 4AB, United Kingdom.
3. This competitions is managed by Woking FC (The Club) with their registered office at Kingfield Stadium, Kingfield, Woking, Surrey, GU22 9AA, United Kingdom.
4. To enter the draw and to win the prize as stated in the marketing material, you must text the word CARDS followed by your choice of man of the match using the players shirt number e.g. CARDS 8 to 64546. Each entry will be charged at your standard network rate.
5. No purchase necessary.  email entries for the competition should be sent with your name, address, daytime and mobile telephone number, competition you are entering (MAN OF THE MATCH) and choice of player to: support@synergizeit.com
6. The prize draw lines will be open during the match and typically close 5 minutes before the end of the match.   All text entries must be received during this time period. Votes received outside the specified times will not be counted, but may still be charged by your network operator.
7. The competition is open to all UK residents aged 16 years and over. The Club reserves the right to ask for proof of age and/or evidence before awarding the prize/s.
8. All entries received prior to the deadline will be entered into a draw, which will take place at approximately 2 minutes after the competition close.  One winner will be picked at random by computer.
9. Any evidence of entries made by third parties, through agents or in such fraudulent manner as to manipulate the result will be disqualified from the competition.  The Club’s decision on this matter will be final.
10. Entries which are incomplete or misspelt or which are not in accordance with the competition terms and conditions will be void.
11. You will not be charged for any subsequent messages you receive after entering the competition.
12. The prize is as specified in the competition information. The prize is subject to the terms and conditions of the manufacturer or prize provider.
13. The winner will be contacted immediately after the competition draw date or as soon as practical thereafter, or as otherwise indicated in the competition information. He/she will be contacted on the mobile phone number provided when entering the competition. If after 5 working days it is not possible to contact the winner, The Club reserves the right to offer the prize to the next eligible entrant and thereafter until a winner is found. The Club’s decision on this matter will be final.
14. No cash equivalent (where applicable) or alternative prize will be given and the prize is non-transferable and non-exchangeable. However, The Club reserves the right to change the prize due to circumstances beyond its control and/or to offer an alternative of similar or greater value.
15. The Club (or any third party nominated by The Club) may exercise its sole discretion to use the winner’s (and (if applicable) their companion’s) name and image and their comments relating to the prize and competition experience for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being paid.
16. By entering the competition you agree to The Club sending you occasional free marketing text messages. This may include, but is not limited to;  further competitions. For details on The Company Privacy Policy and the use of your personal data please see below Privacy Policy.
17. If you do not wish to receive marketing information you should add the words “NO INFO” after your vote selection.
18. Information and data that is provided by entrants when they enter will be held and used by The Club and The Company and their suppliers and contractors in order to administer the competition. Aggregate, non-personal data may also be used for the purpose of undertaking market research or in facilitating reviews, developments and improvements to relevant services.
19. The Company and The Club do not accept responsibility for any fault, malfunction, damage, loss or disappointment suffered by any entrant howsoever arising from participating in the competition or of accepting any prize whether due to any error, omission or other cause by The Company, The Club, its employees, agents or others to the fullest extent permitted by law.
20. Employees and Agents of The Company or The Club and their direct family members may not enter the Competition.
21. The Competition and the Term and Conditions are governed by English law and the jurisdiction of the English courts.
22. If you have any further problems or queries you can contact us on 020 3368 6858 or write to  Synergize IT Ash House, Fairfield Avenue, Staines, Middlesex, TW18 4AB, United Kingdom.

These terms and conditions were last updated on 18th January 2011.

Privacy Policy

This privacy statement is issued by Synergize IT, with their registered office at Ash House, Fairfield Avenue, Staines, Middlesex, TW18 4AB, United Kingdom.

This privacy statement should be read in conjunction with our Terms and Conditions which may be accessed by viewing above Terms and Conditions. In any dealings you have with us, you agree to be bound by this Privacy Statement and our Terms and Conditions.

Your right to privacy is important to us. We aim to strike a fair and lawful balance between your personal privacy and ensuring that you obtain full value from the services (“Services”) we provide.

We are fully registered under the Data Protection Act 1998 and ensure that we comply with all protection the Act affords to you. Further information on the Act is on the Internet at www.dataprotection.gov.uk or www.dti.gov.uk.

We are licensed by the UK Telephone Preference Service (“TPS”) and regularly check the list of mobile numbers we use in our promotions against the subscriber lists maintained by the TPS – for further information see www.tpsonline.org.uk.

Opt Out/STOP

You may opt out at any time from the Services and/or opt out from receiving further communications from us by sending an email to support@synergizeit.com with your mobile number and the words “STOP” or sending an text with the words “CARDS OUT” and send to 64546

What information do we collect?

We may collect two basic types of information:

• Personally identifying information e.g.: name, address, email address, mobile telephone number, a photograph, CCTV images, a personal quote.
• Non-personally identifying information e.g.: when you visit our web site we may record the pages you browse by the use of “cookies” (see further below).

If you subscribe online, the personally identifying information you provide helps us to deliver Services to you. The provision of this information also enables us to respond more efficiently to any enquiries or comments you may have.

We may use cookies to identify users of our web-site and to personalise your visit by customising web pages for you. A cookie is a message given to a web browser by a web server. The message is then stored by the browser on your computer. Each time the browser requests a page from the server, this message is sent back.

How do we use your information?

The information you give us is used in a variety of ways, including:

• To send you Service related material and promotional material relevant to the Services and generally for the several purposes set out in the Terms and Conditions. This material may be sent to you in a number of ways including text, WAP and email.
• To promote and advertise new Services to you.
• To prepare user profiles – this assists us in ensuring that the Services are tailored to your preferences.
• To constantly improve the Services including this web-site and to develop additional web-sites.
• To provide you with updates regarding the Services;
• Credit checking (if required).
• Security purposes for Crowd safety.

Who do we disclose your information to?

The following persons may have access to your information;

• Woking FC employees, officials and partners.
• Our employees insofar as they need to know such information in order to provide the Service and related membership benefits to you.
• Other members of our “Group” (if any) which for the purposes of this Privacy Statement shall mean any company or other entity in which we own more than 15% of the issued share capital.
• Regulators such as Ofcom, mobile phone operators and Law enforcement agencies.

Transferring your information and Security

We use every reasonable endeavour to protect your personal data but we cannot guarantee the security of any data you disclose. Communications by email or telephone are not secure unless encrypted. We cannot accept any responsibility for any unauthorised access or loss of personal information that is beyond our reasonable control.

We reserve the right, where reasonable to do so and in connection with the provision of our services, to transfer your personal information to other members of our Group or third party service providers with whom we work including any that may be located in countries outside of the European Economic Area (“EEA”). The data protection and other laws of these countries may not be as comprehensive as in the EEA and where this is the case we will exercise all reasonable endeavours to ensure your privacy rights are respected.

Contacting Us

We want to provide you with a first class service. We appreciate from time to time, even though we use every reasonable effort, a problem may arise. In such an eventuality, we want you to feel that you can contact us for a full and complete response. You can contact us on 020 3368 6858 or write to us at Synergize IT, Ash House, Fairfield Avenue, Staines, Middlesex, TW18 4AB, United Kingdom.

You have the right to know if we hold your personal data and if we do, the uses to which it is put. We charge an administration fee in connection with any request for such information and presently this is £15.

Queens Park Rangers W12 executive suites, which provide panoramic views of the pitch, are amongst some of the best hospitality suites available. Queens Park Rangers wanted to promote those VIP boxes to their existing fans while trying to build up their mobile database.

Synergize IT implemented an SMS campaign, which was promoted online at www.qpr.co.uk and via channels on match day, whereby fans could text-in to win 2 tickets with hospitality for the next home game.  This met QPR’s objective to promote thier hospitality packages and also allowed them to enage with the fans by using QPR TV to show the winners enjoying the game in style.

QPR fans simply texted in their name to a dedicated keyword (QPR) over a 4-day period. The campaign resulted in QPR receiving exposure of their W12 suites while also receiving additional mobile data to the QPR mobile database for future commercial messages.

QPR also approached Synergize IT regarding a trial SMS campaign to tackle Abusive and Foul Language. Synergize IT set up a service QPR ABUSE where fans could text in to report repeat offenders of abusive behaviour. Once received the message would then be forwarded to the appointed head steward who would co-ordinate a steward in the received stand area. This is a real first for a football club and shows QPR taking important steps to deal with this problem.

Synergize IT is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Synergize IT may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/11.

What we collect

We may collect the following information:

• name and job title.
• contact information including email address.
• demographic information such as postcode, preferences and interests.
• other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at gomobile@synergizeit.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Synergize IT, Crown House, 9 Duke Street, Richmond, Surrey TW9 1HP.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

The term ‘Synergize IT’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Synergize IT, Crown House, 9 Duke Street, Richmond, Surrey TW9 1HP. Our company registration number is 5517589. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Synergize IT’s prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

• you may print or download to a local hard disk extracts for your personal and non-commercial use only.
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

We have worked with a number of companies that fall into the leisure sector, such as music artists, newspapers, content providers, football clubs and TV and radio companies.

The type of solutions we can deliver in the Leisure sector include:

• Bulk messaging (SMS, Email and MMS).
• Mobile voting competitions.
• Premium rate competitions (multiple price points).
• Mobile auctions.
• Mobile vouchers.
• Mobile engagement and information services.
• Personalised mobile touchpoints (short codes, long codes, mobile applications etc.).

We have worked with a number of companies that fall into the business services sector and the type of solutions we can deliver include:

• Personal tracking solutions.
• Asset tracking solutions.
• Bulk messaging (SMS, Email and MMS).
• Mobile engagement and information services.
• Mobile workflow services.
• Personalised mobile touchpoints (short codes, long codes, mobile applications etc.).
• Integration with existing customer systems (i.e CRM, database).

Case Study

Independent Transport Associates Ltd (ITAL) are a Synergize IT customer in the Business Services sector who provide specialised services in revenue protection for transport operators.  ITAL’s current customer list includes the likes of:

• South West Trains.
• National Express East Anglia.
• Chiltern Railways.
• London Overground Rail Operations.
• Transport for London (Buses).
• Serco Dockland (DLR).
• Arriva Trains Wales.

ITAL make use of Synergize IT’s Mobile Tracker and Mobile Converse products as part of their VirtualMinder and Gatekeeper services.

VirtualMinder is a service that supports lone worker protection.  No special equipment and no call-centre is required.  The system can track mobile phones and allows staff members to raise an alarm with a single button press.  This can alert managers, colleagues or police and automatically set up a conference call so that relevant persons can listen to the incident as it happens and decide on a course of action.  A digital recording is automatically stored for later use as evidence if required.  It is a web GUI based service for transport industry professionals.

Gatekeeper is a portal service which can be used to control and monitor access to all the other services and to provide pre-recorded briefing messages as staff members log on and off.  This can be used to ensure that only staff who are on duty receive broadcast messages or have access to sensitive applications.  It is a web GUI based service for transport industry professionals.

Moving forward ITAL and Synergize IT are working together to use mobile to further reduce fraud leakage and increase productivity (reducing operational costs).   As mobile and technology partners, Synergize IT provide ITAL with dedicated Account Managers.

For further information about ITAL please visit www.ital-uk.com.

• Cost Effectiveness.
• High Response Rates and Reach.
• Revenue Generation.
• Immediacy.
• Automation.
• Reporting.
• Trackable ROI.
• Reducing Operational Costs.

The prospect of launching mobile strategies can be daunting, mobile after all is a new platform, that is why Synergize IT have a number of products available.  This product diversity, coupled with our vast experience and track record, enables us to tailor a mobile strategy thats suits your needs.

You can view the PDF’s to see how Synergize IT can help assist you in your business.